Insights through research

Our Insights department provides the knowledge required to improve your online results and increase customer satisfaction.

Web analytics

Web statistics (or web analytics) allow you to monitor your visitors’ web behaviour. A web-statistic package is key for determining and improving your online success rate.

Web analytics software enables you to discover the following:

  • Where your visitors come from
  • Which online campaigns result in a positive return on investment (ROI), such as Google Adwords, affiliate marketing, social media
  • How long visitors spend on your site, how many and which pages they view
  • When visitors abandon the order or request process
  • Which visitor segments are the most valuable to you
  • Which pages, texts or images lead to higher conversion

Answers to these questions will enable you to immediately optimize your website and campaigns. Sometimes, additional analysis is necessary. After all, web statistics indicate what is going on, but as yet they don’t indicate why. Jungle Minds’ experienced consultants can discover, based on an expert review or usability test, how your site can be subsequently improved.

Web analytics software enables you to discover the following:

  • Determining your sites KPIs: what do you consider worth measuring?
  • Choosing the most suitable statistics package (e.g. Google Analytics, Omniture, Sitestat, OneStat, DART)
  • Setting up a statistics package
  • Training your employees to use the selected package
  • Analyzing your reports and suggesting concrete proposals on how to improve your website or campaigns

Why Jungle Minds

In addition to our expertise in providing and interpreting web statistics, we have extensive experience testing and optimizing websites. We frequently combine web statistics with other types of research, which is a decided advantage compared to other research agencies. We don’t view web analytics as a goal but as a means to actually increase the success of your website.

Our specialties

  • E-commerce
  • Lead generation
  • Online communication
  • Publishing
  • Internal communication

What makes us different?


  • We have ample experience with all forms of research
  • We have the techniques, experience and knowledge to study any website and target group
  • We performs tests wherever you want, in our own usability lab, but also on location or online (remote testing)
  • We find problems and translate these to realistic solutions

Visible results

Schiphol Group
A crystal-clear interaction design that optimally serves the target groups, both from a business and user vantage point. Moreover, Schiphol now has a development path for new content and functionalities for the medium to long term.

Our approach

ING Bank
An integrated multi-channel concept for ING Bank Personal Banking that enables a more personal service for clients now and in the future.

Our approach

OCW
Clear and measurable objectives based on the web strategy and convenient reporting formats that enable OCW to continuously monitor the website’s effectiveness and carry out necessary improvement measures.

Our approach

AFC Ajax
A more visual, interactive and user-friendly Ajax website with an integrated video environment and innovative video player. Articles and videos are optimally disseminated to and within the social communities, as a result of which Ajax has achieved maximum online reach.

Our approach