Insights through research

Our Insights department provides the knowledge required to improve your online results and increase customer satisfaction.

Iterative testing

Iterative testing is an effective way to ensure the target group perspective in any stage of the website development.

Jungle Minds does not just perform an extensive research once, but will determine the needs and opinions of your target group with small iterative studies. With this you will avoid making changes and additions that will not appeal to the user. The potential website user will keep you on track constantly. The method guarantees optimal customer satisfaction and/or conversion and prevents unnecessary development time and costs.

Why Jungle Minds

Our researchers are all academically schooled and have ample research experience. We study the actual behavior and needs, expectations and wishes of the user in a natural user situation. These insights will determine the future success of your website. We will not try to impress you with extensive rapports, but formulate concrete and usable improvement suggestions. Our usability tests are always combined with eye tracking.

We are able to perform usability tests in every stage of the website development. We can do this wherever you want, in our own usability labs or at your office.

What makes us different?


  • We have ample experience with all forms of research
  • We have the techniques, experience and knowledge to study any website and target group
  • We performs tests wherever you want, in our own usability lab, but also on location or online (remote testing)
  • We find problems and translate these to realistic solutions

Visible results

Schiphol Group
A crystal-clear interaction design that optimally serves the target groups, both from a business and user vantage point. Moreover, Schiphol now has a development path for new content and functionalities for the medium to long term.

Our approach

ING Bank
An integrated multi-channel concept for ING Bank Personal Banking that enables a more personal service for clients now and in the future.

Our approach

OCW
Clear and measurable objectives based on the web strategy and convenient reporting formats that enable OCW to continuously monitor the website’s effectiveness and carry out necessary improvement measures.

Our approach

AFC Ajax
A more visual, interactive and user-friendly Ajax website with an integrated video environment and innovative video player. Articles and videos are optimally disseminated to and within the social communities, as a result of which Ajax has achieved maximum online reach.

Our approach