Insights through research

Our Insights department provides the knowledge required to improve your online results and increase customer satisfaction.

Focus group & in-depth interview

At Jungle Minds we are specialized in focus group research. A focus group is an informal gathering of people, in which a discussion leader determines their opinions and perceptions. The opinions of partakers in a focus group generate valuable input for the website development or a strategy or design concept.

Why Jungle Minds

Our research all have academic degrees and have ample experience in organizing and leading focus groups. We study the needs, expectations and wishes of the user. You are invited to witness these group studies from our observation room. The insights generated in these studies determine the success of your website.

What makes us different?

  • We have ample experience with all kinds of research
  • We have the techniques, experience and knowledge to study any website and target group
  • We perform tests wherever you want, in our usability labs, in your office or online
  • We find problems and translate these to realistic solutions

What makes us different?


  • We have ample experience with all forms of research
  • We have the techniques, experience and knowledge to study any website and target group
  • We performs tests wherever you want, in our own usability lab, but also on location or online (remote testing)
  • We find problems and translate these to realistic solutions

Visible results

AFC Ajax
A more visual, interactive and user-friendly Ajax website with an integrated video environment and innovative video player. Articles and videos are optimally disseminated to and within the social communities, as a result of which Ajax has achieved maximum online reach.

Our approach

ING Bank
An integrated multi-channel concept for ING Bank Personal Banking that enables a more personal service for clients now and in the future.

Our approach

Schiphol Group
A crystal-clear interaction design that optimally serves the target groups, both from a business and user vantage point. Moreover, Schiphol now has a development path for new content and functionalities for the medium to long term.

Our approach

OCW
Clear and measurable objectives based on the web strategy and convenient reporting formats that enable OCW to continuously monitor the website’s effectiveness and carry out necessary improvement measures.

Our approach