Insights through research

Our Insights department provides the knowledge required to improve your online results and increase customer satisfaction.

Expert review

Jungle Minds has ample experience in performing expert research. Our studies provide an external and objective view. With a rich amount of knowledge and experience we are able to analyze your website thoroughly. We propose effective solutions for the problems we find. Expert research can be utilized in any stage of the website development process.

We offer the following expert services:

  • Expert review
  • Accessibility review (according to the W3C guidelines)
  • Benchmark
Expert studies

Our research can encompass all aspects of the website: content, functionality, effectiveness, user friendliness, design and technical performance. The outcome of an expert study is an thorough analysis of the current website including practical improvements.

Why Jungle Minds

Jungle Minds has gained years of experience in performing high quality expert research. We have the right expertise in information and sales processes and have a proven approach to translating the expert analysis to practical improvement suggestions. Our experts work with your business objectives in mind and have substantial knowledge of the branch. With our help you can increase turnover, reduce costs and increase customer satisfaction.

What makes us different?


  • We have ample experience with all forms of research
  • We have the techniques, experience and knowledge to study any website and target group
  • We performs tests wherever you want, in our own usability lab, but also on location or online (remote testing)
  • We find problems and translate these to realistic solutions

Visible results

OCW
Clear and measurable objectives based on the web strategy and convenient reporting formats that enable OCW to continuously monitor the website’s effectiveness and carry out necessary improvement measures.

Our approach

AFC Ajax
A more visual, interactive and user-friendly Ajax website with an integrated video environment and innovative video player. Articles and videos are optimally disseminated to and within the social communities, as a result of which Ajax has achieved maximum online reach.

Our approach

Schiphol Group
A crystal-clear interaction design that optimally serves the target groups, both from a business and user vantage point. Moreover, Schiphol now has a development path for new content and functionalities for the medium to long term.

Our approach

ING Bank
An integrated multi-channel concept for ING Bank Personal Banking that enables a more personal service for clients now and in the future.

Our approach